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Difficult Client
Checking on-device AI…
What's going on?
Pick the closest situation above.
Client history
Is this how they always react, or a one-off? Without a record, you can't tell if it's a pattern.
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How do you want to respond?
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Before you start
These aren't problems to react to — they're emails worth sending before the project starts, so the situations in the rest of this playbook come up less often.
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